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Adding labels

Last updated on · Strategy · Contacts

Learn how to add labels to manage your conversations more efficiently.

Steps

Go to Settings

Click on Labels

Click on "Add label"

Add label name, description and colour, then click "Create"

Congratulations, you have just added your first label.

To add it to a conversation: 
On the right sidebar of the conversation at Contact/ Conversation Actions, click on "Add label" and select the label you want to add.

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