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Create a Message Hook to automatically send WhatsApp Templates
Message Hooks allow your external system to trigger WhatsApp template messages automatically by sending data to chatlyn via a webhook. Prerequisites
Before creating a Message Hook, make sure you have:
- A published WhatsApp Template in chatlyn.
- Logic in your own system that can send an HTTP POST request to the Message Hook endpoint.
- A payload that includes at least the recipient's phone number.
- The recipient's phone number must be in E.164 format (for example: +491701234567).
WhatsApp Business API Sending limits
Learn more about WhatsApp Business API's sending limits
Learn how to trigger automations via Webhooks using Automation Studio’s API-connected entry points.
Learn more on what Meta (WhatsApp) expects your image uploads to look like.
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The 24-Hour conversation window on the WhatsApp Business Platform
A critical concept of the WhatsApp Business Platform is the "24-hour window," which significantly impacts how you can engage with your customers via WhatsApp.
WhatsApp-Templates are a good way to send Newsletters, Promos, etc. to your audience.
Learn how to trigger automations via Webhooks using Automation Studio’s API-connected entry points.
This article helps you to understand how you can import lists with contacts into chatlyn