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Account Lock

Last updated on · Settings

To provide a high level of security, after 5 five consecutive failed login attempts, user accounts will be locked for 24 hours.

  • Whenever an account is locked, an email will be sent from to the affected account.
  • This email contains an "Unlock my account" link, which will immediately lift the lock and reset login attempts.  
  • Unsuccessful login attempts will be reset whenever a successful login occurs.
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