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Set up a Line Inbox

Last updated on · Settings · Integration

Requirements

You will need a Line account to connect and complete steps in the developer console.

  1. Visit the Line Developer console and create an account or login
  2. Create a "Provider" and then a "Messaging API" channel-bot

Steps

Access the “Settings” page by clicking on the settings icon in the left sidebar of your dashboard.

From the left side panel, select “Inboxes” and then click on the “Add Inbox” button.

Choose the Line icon from the list of channels.

Fill out the form with

  • Channel name (display name within chatlyn)
  • Line Channel ID
  • Line Channel Secret
  • Line Channel Token

and click "Create"

Add agents to the new Line inbox.

Visit the Line Developer console and configure the webhook:

  1. Click "Verify" for the Webhook URL
  2. Enable "Use webhook"

Congratulations! You have successfully created a Line inbox.

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